Membership Fee
As per Gymnastics Australia’s guidelines all gymnasts will be charged a membership fee. This compulsory fee includes membership with Pulse, Gymnastics Victoria and Gymnastics Australia and personal accident insurance. The membership fee is non-refundable and must be paid before commencing any program at Pulse Gymnastics.
Recreational Fee Policy
Tuition Fee
- Pays for your child’s place in the class.
- Calculated according to the number of classes in the month
- Invoiced on the 1st of each month and charged to your nominated credit/debit card on the 16th of the month (Feb to Dec)
- We require a credit or debit card on file and payment taken via direct debit of any outstanding balance of account if payment has not been made paid prior to the 15th.
- If you prefer to pay directly EFT or Cash you may do so in person, or over the phone prior to the 15th of the month
- Reminders will not be sent.
- Classes do not run on public holidays and you are not charged. The monthly tuition will be reduced during this month.
- Classes run all year round except of mid-year and end of year break. No classes run and or are charged for Victorian public holidays. Please refer to Club calendar published on website and parent portal for dates.
- Membership Fee @ Pulse Gymnastics includes registration with Gymnastics Australia and the national insurance scheme. Membership is paid per calendar year. Membership must be paid separately at enrolment. There are no refunds for membership once child is registered on the database.
- Should payment be declined, you will be notified immediately with a re-schedule payment within 2-3 business days. There will be a $10 administration fee for a dishonoured or declined payments.
- You may cancel/drop an active enrolment at any time however we do need 14 days written notice or from request through parent portal drop request. Once we have received notification, we will send you an email with your finish date and account balance.
- Card details may be updated at any time at the front desk or through the parent portal.
Security
- Credit card details held by our merchant and are encrypted by firewall which meets Level 1 OCI-DSS (Payment Card Industry & Data Security Standard) compliance and holds an Australian Financial Services licence to give you peace of mind your data is safe.
Refunds, Credits and Make up Classes
- Pulse does not offer refunds or credits for missed classes. The tuition pays to hold your child’s place regardless of attendance.
- Should your child not be attending classes due to a medical condition/injury, please provide a valid medical certificate. Tuition for this student will be withheld and we will hold a class position for the gymnast. Medical clearance will be required for gymnasts to return to class.
- Please refer to our Make Up Policy document for details on make ups.
Family and Multi Class Discount
- Families who have two or more children attending Pulse Gymnastics will receive a 10% discount off the second and 20% off the third child’s fees. The discount will be applied to the lowest tuition fees.
- Any student enrolled into 2 or more of the same class per week will receive a 20% discount for the second class.
- No discount can be applied to membership fees.
Development & Competitive Fee Policy
Tuition Fee
- Pays for your child’s place in the class.
- Calculated according to the number of classes throughout the year, not incl School Holidays.
- The annual tuition is divided into 11 monthly instalments (Feb-Dec).
- Invoiced on the 1st of each month and charged to your nominated credit/debit card on the 16th of the month ( Feb to Dec)
- If you prefer to pay directly EFT or Cash you may do so in person, or over the phone prior to the 15th of the month. We still require a credit or debit card on file and payment will be charged to that card if payment has not been made paid prior to the 15th.
- Reminders will not be sent.
- Membership Fee @ Pulse Gymnastics includes registration with Gymnastics Australia and the national insurance scheme. Membership is paid per calendar year. Membership must be paid separately at enrolment. There are no refunds for membership once child is registered on the database.
- Should payment be declined, you will be notified immediately with a re-schedule payment within 2-3 business days. There will be a $10 administration fee for a dishonoured or declined payments.
- Annual tuition may be paid upfront, there will be a 5% discount on the annual fee. This must be done prior to the first direct debit fee to receive the discount.
- Card details may be updated at any time at the front desk or through the parent portal App.
Security
- Credit card details held by our merchant and are encrypted by firewall which meets Level 1 OCI-DSS (Payment Card Industry & Data Security Standard) compliance and holds an Australian Financial Services licence to give you peace of mind your data is safe.
Refunds, Credits and Make up Classes
- Pulse does not offer refunds or credits for missed classes. The tuition pays to hold your child’s place regardless of attendance.
- We do not offer make up classes. If your child is sick leading up to a competition, for safety reasons we require the gymnast to have attended at least one training session in the week of the competition. Therefore, we may suggest an additional training session in this situation.
- 90% attendance is required, should attendance drop below this a parent meeting will be scheduled.
- When a gymnast is injured and needs to reduce training, we will reduce the tuition fee for that month to the equivalent fee for the hours trained. Eg: Gymnast reduces training hours from 20 to 10 hours; we will charge the tuition fee to 10 hours for the month.
- If a gymnast needs to withdraw from a competition due to injury or sickness, please provide a medical certificate and we will organise a refund from the competition venue host. Please be aware generally there is a 20% Administrative Fee.
Family Discount
- Families who have two or more children attending Pulse Gymnastics will receive a 10% discount off the second child and a further 10% thereafter. The discount will be applied to the lowest tuition fees.
- No discount can be applied to membership fees.
Privacy Policy
Protecting your privacy is important to us. Pulse Gymnastics will only ask for details necessary to provide you a quality service.
We will keep all information including enrolment details, confidential. All staff and outsourced agents that have access to information are not required to disclose information to any unauthorised parties. Pulse Gymnastics will strictly only provide personal information to advisors and organisations when necessary.
Parent Viewing Policy
Junior, general and teen Gymnastics parents are welcome to stay and watch from the parent viewing area or can leave and return prior to the end of class.
Parents with children in the development and competitive gymnastics program are welcome to stay and watch however we recommend not staying on a regular basis to watch for these reasons:
- Children get distracted by parents watching them and can lose concentration
- The distraction can lead to gymnasts being in danger whilst performing skills
- Children feel a need to perform in front of their parents
- Parents will not see an immediate improvement by watching their child all the time
- Parents will see greater improvement watching training every now and again
We recommend that competitive gymnastics parents drop gymnasts off and leave once class has commenced and return to pick them up. Parents may stay for the first 10 minutes of class and arrive for the last 10 minutes of class. This is for the above reasons.
Class Assessments
Gymnasts are constantly assessed during their class; however once per term a head coach / coordinator will assess children to make sure gymnasts are in the most suitable program. Parents may ask for their children to be assessed for a more advanced program at any stage, but the final decision will be made by a Pulse Gymnastics head coach. Once a gymnast shows competency in all areas we will contact parents directly to offer a more advanced class. Pulse Gymnastics encourages each gymnast to develop at their own pace, whilst being supported and guided by their expert coaches. Additional fees may need to be applied when changing programs.
Enrolment Details
It is the responsibility of the parent to make sure members enrolment details are up to date. If you do need to update your enrolment details, please notify the office or do so through the parent portal.
All staff at Pulse Gymnastics are trained in first aid and CPR and hold current accreditations. Therefore, they can administer first aid when needed. This does not replace professional medical care if required.
If urgent medical attention is required, parents or the emergency contact will be contacted immediately.
Pulse Gymnastics will not hesitate to call an ambulance for any serious injury. All charges required for seeking medical attention are the responsibility of the parents/guardian. It is recommended parents have ambulance cover and private health insurance in case of a medical emergency.
Insurance
Personal accident Insurance is included in the membership fee; Gymnasts are registered with Gymnastics Victoria as we are a registered and affiliated club of Gymnastics Victoria. Therefore, covered by the National Gymnastics Insurance scheme. For more details, please see below link: https://gymnastics.honansport.com.au/personal-injury/
Class Times
Start times: Pulse Gymnastics recommends arriving at the gym at least 5 minutes before your child’s class is scheduled to start. All classes start on time and it is vital that all gymnasts are ready to start their class.
The warmup is an important part of program and ensures that the gymnasts are physical and mentally prepared for their session. Coaches will call their classes into the gym at the beginning of class. For safety reason parents are not permitted on the gymnastics floor or equipment unless they are supervising or assisting in the tumble tots program.
There are no discounts/credits/refunds/make up classes if a gymnast arrives late or needs to leave early. The same applies if a gymnast is not able to commit to all training sessions set out for the program.
At the completion of class, gymnasts are dismissed inside the gym and coaches will walk the children into the foyer. Please come inside to pick up your child or use our designated pick up drop off location in front of the pedestrian gate.
Parents must turn up on time to collect their child for the reasons of courtesy and safety. If it appears a participant will be left alone after a training session with just one child, another staff member or official will be asked to stay until the child is collected.
Please notify the office if you are running late to pick up your child we understand that this can happen from time to time.
Parking
We appreciate parking in our facility can be challenging. This is a reminder to all to ensure parents utilize street parking and arrive 5-10mins prior to class start times, allowing enough time to access and exit the facility. Where possible please use the drop off and pick up location in front of our pedestrian gate access.
Please do not double park or use neighbouring businesses parking. It is an offence to block and or use other business’s cross overs. Be considerate!